FAQ
If you didn’t find what you were looking for in our FAQ, we’re here to help. Feel free to reach out directly—we’re always happy to assist with personalized inquiries, diamond sourcing, or anything else you have in mind.
Danill Jewels jewelry is currently available only via pre-order. Manufacturing in 10 work-days (Monday-Friday)
Delivery is 1 week on average. (depends on your location)
We accept a wide range of payment methods to make your shopping experience as smooth as possible, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay / Google Pay
- Bank transfers (where applicable)
If you’re having trouble completing a payment or need a more flexible option, please don’t hesitate to contact us. We’re happy to work with you to find a solution that suits your needs.
All our prices include VAT (Value Added Tax) for orders within the EU.
If you're purchasing from outside the EU, additional taxes, duties, or import fees may apply depending on your country's regulations. These will be calculated at checkout or may be charged upon delivery by your local customs authority.
If you have any questions about taxes or international shipping, feel free to contact us—we’re happy to help!
In the case of a defect, or for a repair you can contact our customer service by WhatsApp +32496477758, by sending an email to info@danilljewels.com. stating your name, address and order number, (costs will be charged for repairs if the damage is serious) Danill Jewels guarantees all products (jewelry) for 2(two) years from the date of receipt.
All products(jewelry) you order on our website is exclusively crafted for you, and is considered personal (costume) made and are therefore NOT routed. Please ensure your order is accurate before finalizing your purchase.